Renew an existing Dedicated License with SN Systems

To renew a license that has expired or is about to expire using CLM:

NOTE: Since all customers receive automatic e-mail renewals of existing dedicated licenses, normally there should not be any need to run this wizard.

1. Click on the option "Renew an existing Dedicated License with SN Systems" at the foot of the main CLM window.

   The Renew License Wizard will be displayed, similar to the following:

   

2. Select the product whose license you wish to renew.

3. Click Next.

   The Renew License Wizard user details form will be displayed, similar to the following:

   

4. Complete the form by entering your Name, Company name, Email address and License ID. Enter the License ID allocated to you when the licensed product was purchased from SN Systems. The User Comment field defaults to your computer name and should be used to provide an easy way to identify the license as yours.
5. Click Next.

   The next screen allows you to choose the Physical Address of your PC hardware.

   

   Select from the list of physical addresses listed, or enter your physical address manually in the field provided.

6. Click Next.

   The next screen allows you to decide whether to send your renew license request now, by e-mail, or to save the request details to file so that it can be sent later.

• Choose the "Send request now by email" option if you want the renew license request to be submitted immediately. If you select this option, your e-mail program will be invoked with a new message ready to send to SN Systems.
• Choose the "Save request details to file for later" option if you want the license request details to be saved to a file for later submission. If you select this option the next screen will display a path to the license request file (snlreg.txt) which holds the request details. E-mail the contents of this file to license@snsys.com to complete your license renewal request.

The e-mail sent to SN Systems is automatically processed by our licensing server. If the request details are valid, then an e-mail is automatically returned with a license file attached. However if the details are invalid then you will get a reply indicating what is not valid about the information.